Wednesday, June 10, 2009

Bengie's Can kiss My A55!...now I'm really mad.

So I've waited. Decided to give the benefit of the doubt, plus Ive been sick so sitting here at the computer hasn't been as fun. NOW let me begin by saying that I'm not the type of person who usually complains about customer service. I know that people have bad days and sometimes you get good service and sometimes bad. Life right? Well, sometimes its just too much to ignore. There is a way to TALK to people. And Being RUDE as hell isn't one of them.
So Saturday night I decided that Hubby and I and the little monkeys were going to the Drive in!! Yep! Bengie's Drive in Baltimore MD, The biggest outdoor Screen in the US. About an hour and a half or so drive from our house. We've been there before and it was worth it, so we figured we'd have a good time and just suck it up and drive it. We round up the kids in Jammies, Get in our Comfy clothes and Slippers, Raid the Linen closet for blankets. The Drive In kit... the usual. Tre was stoked because the first of the 3 movies was "Up" One that he has been waiting to see! YAY!! off We go!!! =) By the time we get there it is pretty full and already dark, no big deal, we pay our $20 to get in and follow the guy with the light saber wanna-be flashlight. he motions us to stop. Tells us to wait. We do. He walks up the hill a little way, and we stay. He told us to. We follow directions. WE are cool like that. Then the Freakin moody dude yells "LETS GO!" at my husband like he is an idiot for not reading his gnat sized mind. Well excuse us! Like the good little movie going citizens we are, we follow his little light of apparent limitless power. On to the Next guy who is supposed to tell us what to do and where to go. Because Drive in parking is evidently a very tricky business. All the poles being the same color and all... Anyway, he says "Park right there". We Pull in. Then this guy who apparently ate the same pissed in cheerios as the last guy YELLS at my husband too. "YOU NEED TO GET CLOSER TO THE POLE!!!". Wow. Um, okay, closer we get. Then back up just a smidge so we aren't at a 45 degree angle staring at the moon. "YOU HAVE TO MOVE UP!!!" he yells. Now the way these people are yelling at my husband he must really look stupid or something. At this point the way they are talking to him, I'm actually already on my cell phone, box office number in hand, about to cuss some fool out! We drove an hour and a half for this?!!! Um no. We can yell at each other at home if we want to get treated like that! lol And save the $$. Now. I'm not going to go into how the first 2 movies went. Not horrible, not great. Not their fault. Skip Forward to The end of Movie 2 beginning of Movie 3. Its about 1:00 am. and my 7 year old is wide awake and wants "real food" so I get out of the car and Trek to the concession stand with him and wait in a flippin long line and pay for food, plus another dollar to run my debit card. Whatever. We got Food we are good to go, now lets get back to the car and decide if we are watching this movie or going home. Tre and I get to the Car where My wonderful hubby is in the passenger seat, little Angel sleeping in the back. keys in the ignition. I open the door. *&$#^@!&# alarm goes off lights turn on. I reach in and GRAB the keys out and turn it off immediately. The lights are still on and I manage to get them turned off. Over. Done. Right? Now mind you this is still in Movie transition mode where some people are leaving and some still getting settled into their new spots. Not eerily quiet by any stretch of the imagination. Then "knock knock" on my window. I roll it down. And Beeoch-zilla just makes the night complete!

B-Zilla: You need to cover your lights!...
Me: Oh they aren't still on are they? (all accommodating and apologetic)
B-zilla: NO not anymore, but you still need to cover them!
Me: Umm... (confused).
B-Zilla: You need to cover them!
Me: But they are off now and it wont happen again, it was an accident. Sorry. We don't have anything to cover them.
B-zilla: (interrupting me mid sentence) Are you STAYING or GOING?!
Me: We haven't decided yet, we just got back to the car...
B-zilla: ARE YOU STAYING OR ARE YOU GOING!?(interrupting me again)
Me: WE HAVEN'T DECIDED YET! can you give us a minute?! (I'm pissed the frig off at this point)
B-Zilla: YOU'RE LEAVING. NOW! (as she proceeds to get on her walkie talkie of magic and reads off my licence plate number to the box office)
At this point I'm ready to get outta the car and drop kick the cranky twat. I mean these people must of shared a community bowl of pissed on cheerios. Now, I try one last time to reason with her and the freakin lady (I use that term very loosely) wont even look at me. She just stands there all superior and powerful and ugly and stares at the screen. Her Magic Walkie and Saber in hand waiting for me to leave. I took my sweet a55 time waiting for my window to de-fog and pulled outta there. I went straight to the box office which was CLOSED so I got on the phone and started calling. NADA. So I call again Sunday and was able to talk to someone, gave them the info. Hoping that they would at least make it right. Not too much to ask. I gave them all my info, and have been waiting and waiting. NOTHING. I gave them a chance to make it right before I publicly bashed their service. WELL. SCREW THEM I say... It is now Weds and no one has even attempted to make things right. I drove an hour and a half to spend a good night with my Fam. spent a bunch of $$ in their flippin theater. And I get this! THAT'S CRAP!

So that's why I'm feeling a little like a raving lunatic. Because no matter how crappy your Day was or how much your Breakfast tasted like a urinal... there is no need at all to BE THAT RUDE!! You just don't talk to people like that. Period.

THE END (finally)



3 comments:

  1. You're a lot calmer than I am!! I would have started yelling at the time the first d-bag started yelling!

    ReplyDelete
  2. stopping by from SITS. Enjoyed reading your posts! :-)

    ReplyDelete

Words From the Peanut Gallery: